Australia’s aged care system provides a range of services tailored to individual needs, with aged care support workers playing a vital role in ensuring the well-being of older Australians.
The 2020 Aged Care Workforce Census Report states that over 434,000 workers were employed across residential aged care, home care packages, and the Commonwealth Home Support Program.
Aged care support workers assist older individuals with their physical, social, and emotional well-being. The role is ideal for those who are compassionate, patient, and adaptable, and who take pride in helping older people live fulfilling lives.
To become an aged care support worker, obtaining relevant skills and qualifications is beneficial. A Certificate III in Individual Support (Ageing) is the standard entry-level qualification. This certification equips workers with the necessary knowledge and skills to provide high-quality aged care support.
With an increasing demand for aged care workers, the National Skills Commission projects that aged and disability carer roles will experience the largest industry growth by 2026, with an estimated 74,900 new positions (a 28% increase).
Aged care workers employed by organisations are typically covered by the Aged Care Award, which outlines pay rates and allowances. The Aged Care Award Pay Guide and the Pay and Conditions Tool (P.A.C.T.) provide details on salaries, entitlements, and working conditions.
To work as an aged care support worker, you may need:
Once you meet the necessary requirements, you can start applying for jobs through aged care facilities, home care providers, or as an independent support worker.
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